You cannot get any incoming emails from the inbox should you skip any of the Roadrunner IMAP settings mentioned here. I then tried "" and got this response:ROADRUNNER IMAP Settings (Incoming Mail Server) The Roadrunner IMAP configurations you will need to apply to enable incoming email services in your account are recorded under in the table. I tried your exact suggestion using "" and got the following response: Each configuration produced one or the other of the two previous responses. Next I tried every possible permutation I could think of. Which is the same response I was getting for and. Please verify that your Outgoing server (SMTP) settings are correct and try again. The server may be incorrectly configured. I then tried " " and got this response:Īn error occurred while sending mail: Outgoing server (SMTP) is unknown.
Next I tried the same thing on port 465 (the default) and got the same response except the greeting started off "impout006."Īfter that I tried with no security, port 587, password, transmitted insecurely, and user name = blank cmsmtp 4.14.233.16 is listed on Cloudmark CSI-Global. I tried your exact suggestion using " " and got the following response:Īn error occurred while sending mail: The mail server sent an incorrect greeting: Helpful? Definitely did it solve the problem? Unfortunately, no. Read this answer in context 👍 0 All Replies (7) Reaching the right answer took both the Spectrum techie and me putting our heads together, and I was much better equipped after trying your suggestions. Even though it didn't end up being the right answer, it helped me zero in on the actual right answer. The inactive ones are all in a branch under Local Folder.Īny suggestions on how to get rid of the inactive ones? Delete isn't an option when I right click. After the whole process, which involved more than a little experimentation, I'm left with two each of: Inbox, Drafts, Sent, Junk, and Trash, only one of each pair is active. I am unfortunately left with an artifact of all my travails. For this purpose the correct server is, which has been in use for quite a long time.įWIW, with the nc.rr.com server, my Inbox would only update when I clicked on Get Messages, with twc.com, it updates on the fly. However that should have been, which is a correct name, just not for this purpose. The name of the SMTP server didn't change per se, but apparently all but one went away. Okay, I got it working, but it took some doing - mostly finding a tech support at Spectrum that knew what they were doing and were willing to admit when they didn't - instead of making stuff up.
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